For more information, call: 877-CENTEGRA

Scheduling

Scheduling Your Appointment

Programación de su Cita (Por favor haga clic aquí.)

We know your time is important, and we do everything we can to accommodate your schedule. Setting up an appointment in advance will ensure you get the time you want. If you ever need to cancel your appointment, just let us know more than 24 hours in advance to avoid a cancellation fee. In case of an emergency, we will see you right away. We look forward to serving you!

For your convenience, we accept cash, money orders, Discover, Visa, or MasterCard. We do understand that unusual circumstances may arise and therefore a representative from our financial department is available to assist you with any questions or concerns.

In cases of divorce or separation, the parent who brings the child for treatment will be responsible for payment of that treatment.

Contracted PPO

Co-pays are required whenever seen by a physician and are due at the time of service.

Contracted HMO/EPO/POS

Most of these plans require a referral from your primary care physician and also mandate that you have the referral at the time of the appointment. Without your referral, you will be responsible for all charges at the time of service. If you have your referral with you, or your plan does not require a referral at all, your designated co-pay is your only responsibility at the time of service.

Indemnity Insurance/Out-of-Network Plans

As a courtesy, we will submit your claim to your insurance carrier for you, provided that you make available correct insurance information. We require both the deductible and patient’s out-of-pocket responsibility at the time services are rendered.

Workers’ Compensation

At the time of your appointment, we require employer’s verification that injuries are work-related, as well as all necessary billing information. These two conditions must be met in order to file a claim with any workers’ compensation carrier.

Medicare

Our practice accepts Medicare assignment. Your financial responsibility will include 20% of the Medicare allowable, annual deductible, and non-covered items (i.e., slings, cast shoes, etc.). We will submit all portions of your financial responsibility to your secondary insurance carrier, as long as you provide us with appropriate secondary insurance information.

Medicare advantage plans… Medicare replacement plans

A Medicare health plan offered by a private company that contracts with Medicare to provide beneficiaries with all their Part A and Part B benefits.  Medicare Advantage Plans cover all Medicare services and may also offer additional coverage.  Each Medicare Advantage Plan can charge different out-of-pocket costs and have different rules for how beneficiaries obtain services; referrals may be required, in-network facilities/providers may be required for non-emergency care, and out-of-network facilities/providers may increase the beneficiary’s financial responsibility.  Also, Medicare Advantage Plans benefits may change annually.  Your financial responsibility will include the percentage of the Medicare allowable as directed by your Medicare Advantage Plan.

Motor Vehicle Accidents

For any motor vehicle accidents, automobile insurance must be submitted as primary. Our office submits to the med-pay portion of the auto policy. Once the auto med-pay is exhausted, we will gladly submit to your health insurance as a secondary carrier, as long as you provide us with all necessary billing information.

It is your responsibility to follow the specific instructions of your particular insurance plan. Furthermore, you are responsible for payment of your account, not your insurance company.

Please remember that it is ultimately your financial responsibility for all services.

New Patient Forms

To facilitate the registration process, we encourage you to print and complete the appropriate forms below prior to your first scheduled appointment.

Simply click on the appropriate forms to download; if you are unable to access the forms you may click on the Adobe icon to download the software.

MRI Forms

To facilitate the registration process, we encourage you to print and complete the appropriate forms below prior to your first scheduled appointment.

Simply click on the appropriate forms to download; if you are unable to access the forms you may click on the Adobe icon to download the software.

Please bring completed forms, as well as a drivers’ license, or valid ID and your health insurance card(s) to your first scheduled appointment.

Thank you for allowing us to be a part of your orthopedic care.