If this is a medical emergency, please call 911 immediately.
Please note that online messages are checked only during business hours and can generally take a week or so to receive a response. To ensure your message is handled most efficiently, please pick the category that most closely matches your inquiry.
Online messages are not used for the purpose of communicating medical information to your provider. Please call 815-338-6600 to have a message sent to your provider.
If you would like to express a concern, please click here for more information.
Messages in the ‘other’ category may take longer to route through the system.
For billing inquiries: Please note that due to high call volumes we will respond to your inquiry within 3-5 business days.